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Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000, and the rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name frbilling.com (www.frbilling.com), including the related mobile site and mobile application (hereinafter referred to as “Platform”).

The Platform is owned by Codetentacles Technologies, a company incorporated under the Companies Act, 1956, with its registered office at Wakad, Pune (hereinafter referred to as "Platform Owner", “we”, “us”, “our”). Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform, including the applicable policies which are incorporated herein by reference.

By mere use of the Platform, you shall be contracting with the Platform Owner, and these terms and conditions, including the policies, constitute your binding obligations with the Platform Owner.

Use of Services

To access and use the Services, you agree to:

  • Provide true, accurate, and complete information during and after registration.
  • Be responsible for all acts done through the use of your registered account on the Platform.

You agree not to use the Platform and/or Services for any purpose that is unlawful or forbidden by these Terms or applicable laws.

Liability and Disclaimers

The Platform Owner shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including without limitation damages for loss of profits, revenues, data, or business opportunities.

Governing Law

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

Shipping Policy

Processing Time

All orders are delivered within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Time

Domestic Shipping: Orders will be delivered within 3 to 4 weeks from the date of order confirmation. Delivery times may be affected by factors beyond our control, such as weather conditions or customs delays.

Return and Refund Policy

Return

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. Once the returned product is received, it will be inspected and approved within 2 days.

Refunds

Refunds will be processed on your original payment method within 10 business days after approval. If more than 15 business days have passed since the refund was approved, please contact us at info@frbilling.com.